Frequently Asked Questions
HAVE A QUESTION?
You’re in the right place. If you have any other questions that aren’t answered here, contact us.
4 p.m. every day.
Call the front desk and we’ll do our best to make it happen.
Valet parking is available for $40 plus tax, with unlimited in-and-out privileges.
Our second floor fitness center is open 24 hours.
Our front desk can check you in and print your boarding passes for free.
Hotel Max will accept up to three packages complimentary per day on behalf of the guest. Each package after the first three will be charged at $5.00 per package received by the Hotel. Please contact guest services for additional information.
Laundry bags and forms are in your closet. Drop it at the front desk by 8 a.m. and you’ll have it back by 6 p.m.
Stop by the front desk and let us help you map out your visit, or check out a selection of our favorites.
We offer everything from coffee and free wi-fi to a craft beer happy hour included with your stay. For more information, check out our Provenance Signature Amenities. Reservations require a $75 per night incidental fee. Security deposits will be refunded pending no damages to the guest room.
21 years of age. A photo I.D. is required.